The cushion does not spring back when you press it
To keep the work on track, press a spot with your thumb and watch what happens. Healthy cushion rebounds in a second or two, while a pad with compression set stays dented.
Specialty cleanup
North Carolina
Our response team removes saturated carpet padding when it cannot be safely dried, helping protect subflooring and reduce lingering odor.
Signs to look for
If you notice any of these problems, call us before water has more time to spread into nearby materials.
To keep the work on track, press a spot with your thumb and watch what happens. Healthy cushion rebounds in a second or two, while a pad with compression set stays dented.
As our response moves forward, healthy cushion recovers under your foot. A pad that stays compressed has broken down internally and will never regain its pad thickness.
To control the loss, odor almost always comes from the cushion rather than the carpet face. Once a pad smells, cleaning the carpet above it does nothing.
To keep the work on track, cushion is porous and cannot be cleaned in place, so that cushion is removed rather than dried. Appliance or drain water sits a step below that.
To keep the work on track, wet rebond pad transfers its color and its speckled pattern into the carpet backing. That staining means the two layers have been wet together for a while.
To control the loss, urethane foam that tears apart in your hand has lost its bond. It also leaves crumbs that end up in the carpet backing.
What happens
Our response team adjusts the work to where water traveled, how far the water traveled, and which materials can be saved.
We meter the carpet, the cushion and the subfloor separately with a moisture meter. That tells us whether only the pad is the problem or the deck needs its own plan.
For a decisive response, furniture comes off the working area and metal or wood feet get blocked. Anything left on wet carpet during a tear out leaves a mark.
We pull as much water as possible out of the cushion first so it is not dripping across your house on the way out.
To keep the work on track, the carpet is released from one or two edges with a flat tool and folded back on itself.
For a decisive response, the pad gets cut in manageable strips, rolled, and bagged at the room so water and crumbs do not travel.
To control the loss, old staples, crumbs and pad residue are removed from the subfloor so the new cushion sits flat. On a contaminated loss the deck is cleaned and disinfected at this stage.
Reach our response team
Report where it began, whether the source is controlled, and every space the water reached.
What to expect
Here is how we usually handle padding removal near North Carolina.
To keep the work on track, say what the water came from and roughly how long it has been sitting. Clean supply water leaves the cushion a candidate, and drain water does not.
Your callTo control the loss, every step compresses saturated cushion and pushes water into the carpet backing and the deck. Lift what you can and close the room off rather than running a fan with no dehumidifier.
+5 minutesTo control the loss, a technician meters the carpet, the cushion and the subfloor and shows you the numbers. You hear why the pad is coming out and why the carpet is staying.
On arrivalFor a decisive response, extraction reduces the weight and the mess before anything is lifted. It also keeps water from tracking down your hallway in the debris.
First hour on siteTo keep the work on track, one or two edges come off the tack strip, then the pad is cut in strips, rolled, bagged and carried out with its staples.
Day 1To keep the work on track, the subfloor is scraped clean of pad residue and, on dirty water, cleaned and disinfected. Then air movers hit the open deck and the folded carpet at the same time.
Day 1, eveningTo control the loss, the subfloor is the layer that decides this job, so it gets the readings. An open deck commonly reaches target in two to three days.
Day 2 to 3Understanding the cost
We outline the restoration action plan and price before you approve the job. These examples show what may change the estimate.
| Common situation | What the estimate may include | Typical range |
|---|---|---|
| Wet carpet padding removal and disposal, per square foot | To control the loss, national estimate covering removal, bagging and disposal of the cushion layer sitting on the deck. | $0.50 to $1.50 |
| New carpet cushion supplied and installed, per square foot | For a decisive response, national estimate. Standard bonded urethane foam sits low in the range and rubber slab or moisture barrier products sit high. | $0.60 to $1.50 |
| Pad out and carpet relay for one room, all in | As our response moves forward, national estimate for a typical bedroom sized room, covering tear out, disposal, new cushion, stretch and tuck. It includes the minimum trip and setup charge. | $250 to $700 |
| Whole floor pad replacement with carpet reinstalled, per square foot | To control the loss, national estimate combining removal, disposal, new cushion and the flooring labor to relay and stretch the carpet. | $1.70 to $4.50 |
| Tack strip replacement, per linear foot | For a decisive response, national estimate for replacing rusted or split strip at the perimeter before the carpet goes back down. | $1 to $3 |
| Debris haul away for one floor of wet cushion | To control the loss, national estimate. Wet pad is bulky and heavy, so disposal is priced by volume rather than by room. | $50 to $250 |
Square footage of cushion coming out
We measure the impacted space, which is usually smaller than the room. Cushion stops taking water at some point and dry pad stays down.
Pad type and what replaces it
To control the loss, bonded urethane foam is the common and inexpensive option. Rubber slab pad, memory foam pad, fiber pad and a moisture barrier pad all cost more per square foot.
Pad density and thickness
To control the loss, density is measured in pounds per cubic foot and it is what you pay for.
Cushion glued down to a concrete slab
For a decisive response, on slab construction the pad is often glued rather than stapled. Scraping cured adhesive off concrete is hand labor, and it adds hours to the same square footage.
Furniture and access
For a decisive response, a room full of heavy contents adds labor before a single strip is cut. Stairs, tight halls and long carries add time to the same volume of debris.
Disposal volume
To keep the work on track, wet cushion is bulky and heavy, and disposal is priced by volume. A whole floor of pad fills more bags than people expect.
Why timing matters
Water can keep moving into nearby materials even when the surface looks dry.
To control the loss, a saturated pad holds water directly against the subfloor with no airflow. The deck cannot dry underneath it no matter how much equipment sits in the room.
For a decisive response, soil settles inside the cushion, and a pad cannot be rinsed while it lies on your floor. Barrier film and closed cell products seal that soil in tighter still.
As our response moves forward, wet rebond pad breaks down and transfers its color into the carpet above it. Those marks are permanent, and they show through light carpet.
To keep the work on track, cushion that stays flattened has lost its cell structure. Even after drying, the room feels hard underfoot and the carpet wears out faster.
Helpful service information
Act first by the short explanation. Open a card if you want a little more detail.
As our response moves forward, most homes have bonded urethane foam, the speckled multicolored pad made from recycled foam crumbs.
To keep the work on track, carpet cushion is engineered to be soft and porous, which is exactly why it fails when wet. Most homes have bonded urethane foam, the speckled multicolored pad made from recycled foam crumbs.
To control the loss, extraction comes first so the cushion is not dripping across the house.
For a decisive response, the tear out sequence is what protects your carpet. Extraction comes first so the cushion is not dripping across the house.
For a decisive response, new cushion is matched on pad density, measured in pounds per cubic foot, and on pad thickness.
To control the loss, putting the floor back is flooring work and it deserves the same care as the tear out. New cushion is matched on pad density, measured in pounds per cubic foot, and on pad thickness.
Help near you
Match your needs to your area below, or call (833) 868-0788 and describe where the loss began.
You may also need
Our response team extracts water from carpet and padding, treats affected areas, and determines whether the flooring can be safely restored.
Get a Quote: (833) 868-0788Our response team removes surface water and dries moisture trapped beneath finished flooring to protect the subfloor and surrounding materials.
Get a Quote: (833) 868-0788Our response team uses professional extraction equipment to remove water from flooring and building materials before detailed drying begins.
Get a Quote: (833) 868-0788Our response team removes water, damaged materials, and residue, then cleans and dries affected rooms so repair work can move forward.
Get a Quote: (833) 868-0788Our response team extracts water from upholstered furniture and cushions, then uses controlled drying to reduce staining, odor, and concealed moisture.
Get a Quote: (833) 868-0788Our response team dries walls, floors, framing, and other wet materials using balanced airflow, dehumidification, and repeat moisture readings.
Get a Quote: (833) 868-0788Our response team targets odors left after water damage by removing wet materials, cleaning affected surfaces, and controlling remaining moisture.
Get a Quote: (833) 868-0788Our response team cleans and sanitizes surfaces affected by contaminated water after extraction and removal of materials that cannot be safely restored.
Get a Quote: (833) 868-0788Common questions
To keep the work on track, not always, but usually. Clean water caught within a day can sometimes be dried in place by floating the carpet.
For a decisive response, cushion is porous and open cell, so it fills with water and holds it against the deck. Carpet is a woven face on a backing and releases water much faster.
For a decisive response, very often yes. We detach the carpet from the tack strip rather than cutting it, then dry both faces while it is folded back.
To control the loss, match what was there, using pad density and thickness rather than feel. Bonded urethane foam is the common choice.
To control the loss, removal and disposal is commonly $0.50 to $1.50 per square foot nationally. New cushion installed runs $0.60 to $1.50 per square foot.
For a decisive response, the tear out itself is a few hours. The bare deck usually dries in two to three days.
To control the loss, yes when it is stretched with a knee kicker and a power stretcher rather than pushed back by hand.
Reach our response team
Report where it began, whether the source is controlled, and every space the water reached.
Areas we serve
Our response team covers homes, businesses, and managed properties throughout North Carolina and nearby communities.
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